Chamomile * 300g

Delivery

Here’s a revised delivery policy tailored for your flower delivery service in China, focusing on major cities and same-day delivery options:

DELIVERY POLICY

Delivery Areas
We proudly offer flower delivery services to major cities across China. Orders placed before 12 PM (local time) will qualify for same-day delivery.Delivery Schedule

• Same-Day Delivery:Orders must be received by 12 PM to ensure same-day delivery.
• Delivery Days:Deliveries are available Monday to Saturday, excluding public holidays.

Gift Card Messages
A personalized note can be included with your order. Please provide your message in the ‘Add a Gift Card Message for the Recipient’ section during checkout.Delivery Process
Our dedicated delivery team ensures that your flowers are delivered safely and promptly. Please confirm that the recipient will be at the specified address on the day of delivery. It is crucial to provide accurate delivery details, including the recipient's contact information. If incorrect details are provided, additional charges may apply, and we cannot guarantee same-day re-delivery.

Special Instructions
If there are any specific instructions (e.g., security gates), please inform us during checkout. If the recipient is not home upon delivery, our driver will leave the flowers if deemed safe. Otherwise, the flowers will be returned to our store until further arrangements are made, which may incur additional charges.

Liability After Delivery
Once your order has been delivered, we cannot accept responsibility for any loss or damage if items are lost, stolen, or damaged after delivery.

SAME DAY DELIVERY

To qualify for same-day delivery, orders must be placed by 12 PM local time. While we strive to meet your timing requests, we cannot guarantee specific delivery times. For urgent requests requiring a specific delivery time, please contact us directly.

PICK UP

Flowers and gift products can be collected from our designated store during operating hours.

SHIPPING & RETURNS

Shipping is currently available only for select products and does not include gift baskets or bulky items. We accept orders from around the world but only ship within China to a physical address (no PO Boxes). If you receive a damaged or faulty item, please contact us within 2 days of receipt for a replacement or store credit.